FAQs
Frequently Asked Questions
What is the warranty period for your products?
Our products are covered by a 2-year warranty from the date of purchase. Specific conditions may vary depending on the product but you can increase its duration by checking the "warranty extension" box.
What are your delivery times?
Our delivery times vary depending on your location. Typically, standard delivery takes between 1-3 business days in Belgium and 2-5 business days in the rest of Europe.
Which countries do you ship to?
We ship throughout Europe.
How much does shipping cost?
Shipments outside Belgium are subject to a delivery charge of €4.99.
How to return a product?
You can return a product within 30 days of receipt by following the instructions on our returns page.